Customer Questionnaire

Thank you for visiting safelite.com, home of America's leading auto glass experts! In order to better serve you, and other valuable customers like you, please let us know how you feel about out Web site.

On a scale of 1 (strongly disagree) to 5 (strongly agree), please indicate your agreement with the following statements.

Upon arriving at the site, I knew Safelite AutoGlass, Elite Auto Glass and Auto Glass Specialists were professionals.
1	2	3	4	5	N/A
I knew exactly where to go to achieve my objective.
1	2	3	4	5	N/A
I was quickly able to find the information I was seeking.
1	2	3	4	5	N/A
I thought the site was easy to use.
1	2	3	4	5	N/A
I thought the information they asked of me was appropriate for the quote and service appointment.
1	2	3	4	5	N/A
I found my ability to get a quote and schedule service onine to be convenient.
1	2	3	4	5	N/A

If you disagree or strongly disagreee with any of the above statements, would you please tell us why?

How did you hear about Safelite AutoGlass®?

If "Other", please explain.

Please tell us a little about yourself so that we can better understand your unique needs. Your responses will remain anonymous and confidential.

Gender
Male Female

Age

Education Level

Annual Household Income

Vehicle Type

If "Other", please explain.

Please let us know if you have any other comments.

Thank you again for visiting safelite.com!
Your feedback is appreciated.

Already had service performed?

Please visit autoglasssurvey to fill out a brief survey about your vehicle glass service experience.

Please have your work order number on your invoice ready before completing the survey.